Training Modules
The charitable feeding network in North Dakota is strong and wiling to adapt and learn. All too often the volunteers that are running programs haven’t had any formal training; they are simply doing what they have been compelled to do – feed the hungry. At the Great Plains Food Bank, we are excited to offer training and resources to these agencies and their dedicated volunteers. From computer training to grant writing, food safety to succession planning, we offer a wide range of training opportunities both online and in person.
For the first time, our agencies will have the opportunity to partake in trainings to strengthen their talents & skills and learn the tools to have their agency operate more effectively and efficiently. We want to provide our partners with every tool needed to end hunger in every community.
For all presentations, make sure your speakers are enabled to hear the audio portion.
5 Star Program - New Training Module
Awareness & Accessibility
Best Practices
Board Development
Civil Rights
Client Choice Models
Client Surveys
Community Outreach
Computer Training
Disaster Planning
Equipment Request Sample Letter
Food Bank Orientation
Food Safety
Food Safety 101
Fundraising
Local Food Solicitation
Online Ordering Demo
SNAP Outreach
Succession Planning
Volunteer 3Rs
5 Star Program
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When it comes to Best Practices of hunger-relief organizations, how to you measure up? If you’d like to find out, apply for the 5 Star Program. This certification is the highest honor we can give a partner agency. Find out more about the program here and contact Melissa Sobolik for an application. msobolik@lssnd.org
Awareness & Accessibility: Increasing your reach to clients
- Agency Self Assessment: how accessible are you really? Here is a tool to help you find out!
- Intro to Self Assessment
- Self Assessment for Partner Agencies
- Increasing your reach: ideas on how to expand awareness/accessibility.
- Action Plan: create a step-by-step plan to implement changes at your agency.
Best Practices
(See also Five Star Program)
- Learn from statewide partners: Hear their successes and unique practices. Explore ways to improve your operations.
- What’s your best practice?
- Implementation: what BP are you taking home?
Board Development
- Do I need a board?
- Who, what, where, when of Boards:
- Recruiting methods and tools: Create a list of possible board members or get ideas of where to look for them.
- Now what: after you’ve assembled a board, explore next steps and ways to successfully work with your board.
Civil Rights Training
- A quick and easy way to learn what's required of you to accept and distribute federal commodities.
This serves as the required annual training for any agency that receives federal food or funding.
- Online video training - Watch this presentation online (13.33 minutes)
- Training material handouts - Follow along to the video training with a copy of the presentation.
Client Choice Food Pantries
Client Surveys
- What’s the point: the case for client satisfaction surveys.
- How to develop: What questions to ask? What’s important to learn?
- How to analyze: What do I learn from the results? How to record & analyze the results.
- Then What: How to use and act on what was learned.
Community Outreach
- Why? What can I get from it?
- How do I start: Methods for reaching out to service groups, organizations, businesses and individuals.
- It’s a process: How to continue contact to ensure results.
Computer Training
- Basics of Word, Excel, Outlook, Internet
- Paperless client intakes
Disaster Planning
- What if? Tornadoes, floods, fires, power outages.
- Learn how to plan for a disaster at your agency and your community.
- Leave with your own agency disaster plan.
Orientation: GPFB 101
- Who, what, where, when, why of the Great Plains Food Bank
- Virtual Tour.
- Partner Agency Manual: walk through the policy handbook and learn details about ordering, picking up and other operational questions.
Equipment Request Sample Letter
- Need equipment? Here is a customizable sample letter that you can personalize and send to your local businesses. It's a great tool to ask the local community to invest in your hunger-relief operation.
Food Safety Trainer: JoAnn Matthews
- ServSafe Starters Online Certification: ServSafe Starters Online Training is now available to our partners at a significant discount (one $10.50). Upon successful completion of the course, a Certificate of Completion will be made available to print out. Detailed instructions on how to sign up: here
Food Safety 101
- Walk through a short presentation about food safety and what your agency needs to know. Learn about expiration dates, food quality, recalls and proper food storage and handling. (8.37 minutes)
- Download the presentation handout here.
Fundraising/Grant Writing
- Did you know that there are certain things that need to be included in your donor thank yous or receipts? Here is a handout that will guide you through the process and off sample language to use.
- The art of grant writing: Learn the tricks and tips of the pros.
- Identifying sources: Where to start looking?
- Fundraising: Events, direct mail, requests – oh my!
- Event ideas: What works, what doesn’t?
- How to get people or businesses to give? What appeals work?
Local Food Solicitation
- Lost resources locally: recovering local food supplies.
- Making contact and building the case: Get tried and true methods from industry professionals.
- Make a list – check it twice: Where are the resources? Who should you contact?
Online Ordering Demo
- Learn step-by-step how to place your agency order online!
- View training here.
SNAP Outreach
- Learn what SNAP is, how it benefits your clients & your agency and more about the application process. View the presentation here and download the handouts. (9.53 minutes)
- SNAP Engagement: How to talk and engage your clients in the conversation & application of SNAP.
It’s HOW long: Walk through a SNAP application.
Succession Planning
- It’s your Legacy: Passing on the torch.
- How to find the right person, and convince them to do it.
- Transition time: how to share knowledge.
- Building a continuation plan: Think about the “what ifs?” and look for Plan A, B and C.
Volunteer 3Rs: Recruitment, Recognition, Retention
- R#1: Recruitment: How and where to find volunteers.
- R#2: Recognition: Acknowledgement, appreciation and recognizing them for a job well done.
- R#3: Retention: Once you get them, how do you keep them?
- Includes information on aging volunteers, volunteer banquets and gifts and successful practices for large and small organizations.
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